• 0118 212 0440
Beds Reading Berkshire
  • Beds Reading Berkshire
  • Beds
    • Divan Beds
    • Fabric Beds
    • Faux Leather Beds
    • Ottoman Beds
    • Wooden Beds
    • Bed Size Guide
  • Mattresses
  • Headboards
  • Contact
Menu
  • Beds Reading Berkshire
  • Beds
    • Divan Beds
    • Fabric Beds
    • Faux Leather Beds
    • Ottoman Beds
    • Wooden Beds
    • Bed Size Guide
  • Mattresses
  • Headboards
  • Contact
£0.00 Basket
  • Account

Sams Beds FAQs

wooden-beds-reading

01.

What’s the delivery time on a bed?

Delivery time is ten working days.

02.

What time will you deliver my bed on the day of delivery?

Goods can be delivered between 10am – 8pm. Delivery team will call you one hour before delivery.

03.

What delivery areas do your cover?

We deliver in Berkshire and surrounding areas. Please call the customer service team for further information.

04.

Do your Mattresses have warranty?

  • Yes, Mattresses come with one year manufacturer warranty.
  • Your Mattress will be replaced should it be found defective because of faulty workmanship or structural defects.
  • Please retain your original invoice.

05.

Can I exchange/refund my purchase after it has been delivered?

You can return goods for a refund within 14 days of delivery in the original condition and packaging.

Please note that you are responsible for the costs of returning items. If you choose for us to arrange for them to be collected, there will be a return shipping charge. Please call the customer service team for further information.

06.

What if I decide to cancel my order prior to delivery?

If you decide you want to cancel prior to delivery, please contact our customer service team straight away on 0118 212 0440 or email customercare@samsbeds.co.uk

If you notify us of cancelling your order after the goods have been booked in with our delivery partner, there will be a 50% fee of the item value if it’s a ‘Bespoke Made to Order’ item.

07.

Who do I contact if there’s a problem?

Please get in touch with the customer service team on 0118 212 0440 or email customercare@samsbeds.co.uk

08.

Will you dispose of our old mattress?

We can arrange for dispose of your old mattress, please get in touch with the customer service team.

09.

How long do you recommend keeping my mattress for?

The average mattress will last 8 – 10 years. Some mattresses may need replacing before that.

We're always available to answer your questions

0118 212 0440

Get in touch
Beds Reading Berkshire

Sam's Beds

  • About Us
  • Delivery
  • Customer Services
  • FAQs
  • Contact Us

Products

  • Beds
  • Bed Installation
  • Mattresses
  • Headboards

Opening Times

  • Mon-Sat 10:00 to 14:00

Appointments available out of these hours

Find Us

Map-marker-alt Facebook Instagram

© All rights reserved

Privacy Policy

Terms & Conditions

Web site design & hosting

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPTREJECTRead More
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT